Mission Statement
Our mission is to provide the highest quality of care, expertise, and support from the first phone call, to long-term follow-up contact. Our staff and Dr. White want to assist you in every stage of your journey. From your initial contact and decision about surgery, continuing through a thorough pre-op visit, the actual procedure, and careful and frequent postop care, our staff strives to help you achieve the best results possible. Unlike many offices, we offer continuing aftercare, with annual follow-up visits included with every procedure.
Dr White’s goal is to try to understand exactly what you don’t like and to help you to understand all of the options available, surgical or nonsurgical, and to assist in understanding what can be expected in order for you to make an educated decision as to whether a procedure is even right for you. We want your experience to be comfortable, low stress, low pressure and supportive. We are here to LISTEN to what you want. We strive to deliver safety, satisfaction, and results.
Most surgeries are done at the Virginia Piper Outpatient center at Honor Health Scottsdale. There is an attached Recovery Care Center for expert care for up to 3 nights. We also, on occasion, utilize other completely certified Operating Rooms.
Facilities
Dr. White’s Office
Located conveniently off of Shea and the 101, Dr. White’s office is at the north end of the Becker Lane Medical Office Building. With ample parking in a quiet cul de sac, the office is at 8896 E Becker Lane, Suite 104.
Our Office in Scottsdale
Within our office is a well-equipped procedure room, where smaller cases can be done under local anesthesia with or without light oral sedation. Cases requiring IV sedation or general anesthesia are done across the street at the Virginia Piper Surgery Center.
State-of-the-Art Surgery Facility in Scottsdale
Dr. White performs surgery at the Virginia Piper Surgery Center, which is located at Scottsdale Healthcare Shea. The Piper Surgery Center offers comfort, privacy, and convenience, as well as a highly skilled nursing staff to help make your surgical experience pleasant and stress-free. Many surgeries are performed on an outpatient basis, although more extensive surgeries may require an overnight stay. Dr. White will discuss the details of your plastic surgery procedure during your consultation in her Scottsdale plastic surgery office. Following is information from Scottsdale Healthcare:
Piper Surgery Center
9007 E. Shea Blvd. Scottsdale, AZ 85260
phone: 480-323-3950
fax: 480-323-3946
Operating & Recovery Room Policies
Self-pay patients
Most of our self-pay patients elect to pay our office a single fee for the entire surgery during their preop visits, and our office then distributes the appropriate payment to each vendor (anesthesia, hospital, etc.). This is done as a convenience for our patients with no fee, but should they elect to pay each bill separately they may do so. If they are paying the hospital separately they must pay all estimated surgery and overnight stay fees if applicable at the time of registration. Cash, cashier’s checks, Mastercard, VISA, American Express, and Discover credit cards are accepted.
Pre-Operative Stage
If you are having your procedure at Piper Surgery Center:
You MAY call 480-323-3950, Press option 4 to preregister, Press option 5 with Preop questions
YOU DO NOT HAVE TO CALL PIPER. The number and options above are for your convenience, or if you miss a call from them and need to return the call.
If you are having your procedure at:
- Piper Surgery Center, please call 480-323-3950 and press option 2.
Your anesthesiologist (if services are required) will consult with you in the pre-operative area on the day of your surgery. Your surgeon will check with you regarding any last-minute questions you might have regarding the procedure.
During your surgery, family members may wait in the lobby or are free to go elsewhere such as home or work as long as they are readily available by phone and can return within 45 minutes. As soon as surgery is done, Dr. White will come find you if you are waiting, or call you if have left, to let you know how your loved one did.
Operating Room
Operating room nurses and staff will stay with you throughout your entire surgery. If you require the services of an anesthesiologist, he/she will monitor you throughout your surgery.
Post-Anesthesia Care Unit (PACU)
When your surgical procedure is completed, you will be taken to the post-anesthesia care unit (PACU) for 30 minutes to two hours, depending upon your type of anesthesia and surgery. If you experience any nausea, dry mouth, pain, or discomfort, or are cold, let your nurses know and they will take measures to ease these sensations.
Visitors in the Post-Anesthesia Care Unit (PACU)
There are two recovery areas. Due to the acute nature of the care given, visitors are not allowed in the first stage recovery area. You willed be called back after the patient is transferred to the second stage area to get discharge instructions.
Post-Operative & Follow-up
Post-Operative Discharge
Before you leave, you and your family member or caregiver will receive discharge instructions from the nurse that have been provided by your physician. Because the medications you have been given during surgery, it is common not to remember everything that is discussed. If you have any questions, please contact our office 480-614-3535.
The medication you receive my make you drowsy, light-headed, dizzy and/or nauseated. It WILL NOT BE SAFE FOR YOU TO DRIVE. If you drive while taking medications that interfere with your thinking, you can be arrested for a DUI. You MUST arrange for someone to drive you home and stay with you during the next 24 hours. Narcotic overdoses are a real thing and can be life-threatening. Always follow the directions given to you.
DO NOT plan to make any important decisions or sign legal papers for at least 24 hours after your surgery.
You can expect some post-operative discomfort! If needed, take the prescribed pain and/or nausea medication as directed. Dr. White’s office is the best resource for answering questions related to your surgery or treatment. You will typically receive a post operative follow-up call in the first 24 hours after surgery.
If the patient is your child, please plan to have someone else drive you home allowing you to give all of your attention to your child.
Our office should have given you all of your needed prescriptions at you Pre-Op visit, so that you won’t have to stop on the way home and wait to get your medications. Please make sure they are FILLED prior to surgery.
Admission to the Overnight Stay Unit at Greenbaum/Piper Surgery Centers
For more extensive surgeries, or in cases where patients prefer skilled nursing care for 1 to 3 days, you will be able to stay at the Recovery Care Center. They offer a spacious, attractive, and fully accredited recovery center. If at any time you require an even higher level of care, transport to the main hospital will be arranged.
Family member and/or visitors may visit once you are settled in your room.
– Overnight Stay Piper Surgery Center: 480-323-3490
– Overnight Stay Greenbaum Surgery Center: 480-828-4588
Both campuses are smoke free.